Frequently Asked Questions
How do I create an account on Archetyp Market?
Click the "Register" button on the home page, then follow the instructions to establish an account. A username, password, and captcha are required. Be sure to store your login credentials in a safe place.
How can I reset my password?
Click the "Forgot Password" link on the login page if you can't remember your password. Both your username and the response to your security question must be entered. For more help, get in touch with support if you're having trouble accessing your account.
How do I place an order on Archetyp Market?
Click "Add to Cart" after selecting the required item to place your order. Check out, select your delivery option, and mail the money to the address you supplied. The merchant will handle your purchase as soon as the payment has been verified.
What payment methods are accepted?
For all transactions, Archetyp Market takes Bitcoin (BTC) and Monero (XMR). Additionally, you may convert between Bitcoin and XMR using our integrated currency exchanger.
How long does shipping usually take?
Depending on your region and the provider, shipping timeframes might vary. International orders may take 1-4 weeks to arrive, while domestic orders usually come in 2-5 days. See the ad for the vendor's expected shipping time.
What happens if my order doesn't arrive?
Get in touch with the merchant directly to find out the status if your order doesn't come within the anticipated time limit. You can file a dispute to ask for a refund or reship if the vendor is unresponsive or unable to fix the problem.
How do I open a dispute?
Click the "Open Dispute" button on the order page to start a dispute. Give the dispute's justification and any pertinent supporting documentation. The task of reviewing the case and rendering a decision will fall to a moderator.
When am I eligible for a refund?
If the merchant was unresponsive, the product was substantially different from the ad, or you did not get your purchase, you could be eligible for a refund. Moderators decide whether to issue refunds on an individual basis.
Please get help from our support staff if you have any further queries or problems that aren't covered in this FAQ. support@archetyp.nl